Alterations & Modifications
SIZING & ALTERATIONS
We depend 100% on you for correct measurements and encourage you throughout the consultation process to allow a professional seamstress to measure you. Hera Brides is not responsible for any change in size that may occur after we’ve started creating your gown. Hera Brides does not assume responsibility for incorrect measurements given us by the bride.
Hera Brides does not alter dresses once completed and shipped. Once you receive your dress if it needs minor alterations (slight weight loss or gain, etc.) you will need to have them done locally. We triple check all measurements given, but sometimes minor modifications are needed as we are creating the dress long-distance and unable to pin you or measure in person.
In our effort to make this process as stress-free as possible for you, Hera Brides does offer an alterations reimbursement of between $50 - $150 USD (depending on the dress design) to be used for alterations in your local area for minor fixes that may be needed due to the restrictions of our long-distance services. In the event that your dress is eligible for alterations reimbursement, your designer will speak with you by phone to issue an approval and go over the process for submitting the proper documentation for reimbursement.